Privacy Policy

When you contact Kwanobi, we may collect your name, business name, email address, phone number, website, and the message you send. We also receive basic technical information that web servers normally process, such as IP address, browser type, pages visited, and timestamps.

We use information to respond to inquiries, understand project needs, provide quotes, deliver services, maintain the website, prevent abuse, and keep basic business records.

When analytics or advertising is enabled, Kwanobi and providers such as Google may use cookies or similar identifiers to understand visits and measure actions such as submitted forms. We may receive campaign details and advertising click identifiers, including UTM parameters and Google click IDs, so we can tell which outreach led to an inquiry. These identifiers are used for measurement and campaign improvement, not as a substitute for the information you choose to send. You can limit cookies through your browser settings and manage Google advertising choices at https://myadcenter.google.com/.

Messages submitted through the website are saved as leads in our content management system. If email notifications are configured, the message may also be sent to Kwanobi by email so we can reply faster.

We may use trusted providers for website hosting, email delivery, analytics, payments, scheduling, and similar business tools. These providers only receive the information needed to perform their services.

If a project uses payment processors, ordering systems, booking tools, maps, analytics, or other third-party services, those services may collect information under their own privacy policies. Kwanobi does not store full card numbers on this website.

We keep inquiry and project information for as long as needed to respond, provide services, meet legal or accounting obligations, and maintain useful business records. You may ask us to update or delete your information when retention is no longer required.

You can contact us to request access, correction, or deletion of personal information you have provided. You can also choose not to send sensitive information through website forms or email.

We use reasonable technical and organizational measures to protect information. No website, email system, or internet transmission can be guaranteed completely secure.

We may update this policy as our website, services, or legal obligations change. The effective date above shows when the current version took effect.

Questions about this policy can be sent to [email protected].